We were initially sent to Proline through our contractor, Kevin Letourneau, who is remodeling our kitchen. We worked with Liz at the shop/warehouse in search of our countertops, walking in without knowing a thing about granite, marble or quartz. Liz explained it all and helped us find EXACTLY the "look" we wanted. We were very specific about the textures, colors and style we wanted, to match the "look" of the rest of our house. Liz had great ideas to offer and knew her inventory. We enjoyed her awesome, dry sense of humor that shined once she got a sense of my silly antics! Liz is AMAZING at what she does! (I'm happy that we became BFF's while working together and I'm sure she now misses me as much as I miss her.)???????? In addition, CARLOS, who installed our countertops, was amazing too! He clearly goes any length to ensure that his customers are happy. He stayed in touch with calls and texts throughout the install, to communicate what he was doing so there wouldn't be any surprises about how, what and why things were being done the he was doing them. Our countertops look ABSOLUTELY BEAUTIFUL, thanks to PROLINE, specifically LIZ and CARLOS!!